Repairs and maintenance across the Midlands

Responsive repairs and planned maintenance for social housing

Alect is a multi-trade repairs and maintenance contractor. We look after homes for housing associations, facilities management companies and almshouse charities, with a team that treats every resident's home with respect.

Talk to usOur services
Focused on housingRepairs and maintenance for occupied homes
One multi-trade teamFewer visits for residents, less chasing for you
Out-of-hours call-outsEmergency cover for our contract clients
Local to youBased in Ilkeston, working across the Midlands

What we do

Services built around housing repairs

From a dripping tap to a full empty-home refurbishment, we cover the work that keeps homes safe, warm and in good repair.

Alect engineer kneeling beside an open kitchen sink cupboard with water pump pliers, checking the waste trap

Responsive repairs

Day-to-day repairs to occupied homes, from leaking taps and faulty doors to out-of-hours emergencies, carried out by a multi-trade team.

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Electrician checking a newly fitted socket with a plug-in tester in an empty flat between tenancies

Void property works

Getting empty homes safe, clean and ready to let again quickly, from minor voids to major works between tenancies.

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Kitchen fitter checking a new worktop with a spirit level

Planned maintenance

Programmes of work that keep homes in good condition, including kitchen and bathroom replacements, flooring, doors and windows.

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Tradesperson in gloves and mask wiping mould from a bedroom wall

Damp and mould

Inspection, treatment and repair of damp and mould in residents' homes, dealing with the cause as well as the symptoms.

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Electrician fitting a light switch plate in a hallway

Electrical and plumbing

Electrical repairs and plumbing work by qualified tradespeople, from faults and leaks to safety checks.

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About Alect

A contractor that started in social housing

Alect is a repairs and maintenance contractor. From the start our work has centred on social housing: fixing what residents report, getting empty homes ready to let again and keeping properties safe.

We are deliberately focused. We are not a main contractor building new estates; we are the team you call to keep the homes you already have in good order, week in and week out.

More about us
Three members of the team by their vans at the start of the day
Alect liveried vans outside the office
Focused on social housing

Residents first

We treat every home as if it were our own

Most of our work happens in people's homes. We agree a time, explain what we are doing, protect floors and furniture, and leave everything tidy. It is a simple standard, and residents notice.

How we work

Who we work with

Trusted by organisations that house people

Engineer with a tool bag walking up the front path of a housing association home

Housing associations

A dependable repairs and maintenance partner for housing associations, focused on residents, timescales and accurate reporting.

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Two engineers with tool bags arriving at a block of flats

Facilities management companies

A reliable local subcontractor for FM providers who need multi-trade repairs and maintenance delivered across the Midlands.

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Decorator repainting a window frame at a row of brick almshouses while a resident chats nearby

Almshouse charities

Friendly, practical repairs and maintenance for almshouse charities, caring for older buildings and the residents who live in them.

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How a repair works with us

Simple, predictable and kept in touch from start to finish.

  1. 1

    Order received

    Through your repairs system, by email or by phone, whichever suits you.

  2. 2

    Appointment agreed

    We contact the resident to agree a time and let them know who is coming.

  3. 3

    Repair completed

    We aim to finish first time. If parts are needed, we say when we will be back.

  4. 4

    Job closed

    Completion details come back to you so the order can be closed and any follow-on work raised.

Recent work by our team

Real photos from real jobs: bathrooms, empty-home works and everyday repairs.

Completed level-access shower with non-slip flooringKitchen stripped back to brick and ready for plasterboarding during void worksNewly fitted chrome towel radiator in a refurbished bathroomNew vinyl flooring fitted in a property between tenanciesEngineer repairing a multi-point locking mechanism on a front door
Alect engineer kneeling beside an open kitchen sink cupboard with water pump pliers, checking the waste trap
I am happy the window handles are working and the windows open easily now
Amanda WResident

A selection of comments from residents who rated our work 4 or 5 out of 5 in the quality checks we carry out after our work, published with their permission. Across all 152 residents who answered our quality check questions since December 2024, the average rating for our overall service is 4.4 out of 5.

What residents say

I am grateful for the temporary fix by Alect, I now await the next stage for a full repair.
Mr CResident
I am glad the tap has stopped dripping now
AnonymousResident
Sam is a very good operative and always sorts it when I have a problem.
No Name GResident
Very happy with the work done by Josh and Adam, they had to adjust the unit that the oven was fitted into. They were very pleasant and respectful, both amazing guys.
AnonymousResident
The engineer was very polite and helpful, he cleaned up all his mess and very grateful he sorted the shower
Miss Sophie TResident
I am happy to toilet doesn’t move anymore
Mr DResident

A selection of comments from residents who rated our work 4 or 5 out of 5 in the quality checks we carry out after our work, published with their permission. Across all 152 residents who answered our quality check questions since December 2024, the average rating for our overall service is 4.4 out of 5.

Talk to us about your repairs and maintenance

Tell us what you need and we will come back to you promptly.

Get in touch0115 972 5726