Repairs and maintenance across the Midlands

Responsive repairs and planned maintenance for social housing

Alect is a multi-trade repairs and maintenance contractor. We look after homes for housing associations, facilities management companies and almshouse charities, with a team that treats every resident's home with respect.

Focused on housingRepairs and maintenance for occupied homes
One multi-trade teamFewer visits for residents, less chasing for you
Out-of-hours call-outsEmergency cover for our contract clients
Local to youBased in Ilkeston, working across the Midlands

About Alect

A contractor that started in social housing

Alect is a repairs and maintenance contractor. From the start our work has centred on social housing: fixing what residents report, getting empty homes ready to let again and keeping properties safe.

We are deliberately focused. We are not a main contractor building new estates; we are the team you call to keep the homes you already have in good order, week in and week out.

Three members of the team loading tools into vans at the start of the day
Alect liveried vans outside the office
Focused on social housing

Residents first

We treat every home as if it were our own

Most of our work happens in people's homes. We agree a time, explain what we are doing, protect floors and furniture, and leave everything tidy. It is a simple standard, and residents notice.

How a repair works with us

Simple, predictable and kept in touch from start to finish.

  1. 1

    Order received

    Through your repairs system, by email or by phone, whichever suits you.

  2. 2

    Appointment agreed

    We contact the resident to agree a time and let them know who is coming.

  3. 3

    Repair completed

    We aim to finish first time. If parts are needed, we say when we will be back.

  4. 4

    Job closed

    Completion details come back to you so the order can be closed and any follow-on work raised.

Alect engineer kneeling beside an open kitchen sink cupboard with water pump pliers, checking the waste trap
One of the best tradespeople I have ever had. On time, respected my property and my beliefs, and cleaned up after themselves. Highly recommended, great value for money. I would 100% use them again.
HomeownerEast Midlands

What residents say

The company was very professional, starting from the admin team who were very polite, to the engineer who was very efficient. I would totally recommend. Couldn't ask for a better overall service!
CustomerEast Midlands
Very happy with the engineer that came. He was very thorough and made very little mess, which he did clean up.
Housing association residentResponsive repair
The engineer was very professional, nice and polite. Really happy the door now works properly.
Housing association residentDoor repair
The engineer explained what he was doing and kept everything tidy.
Housing association residentResponsive repair
The engineer was very tidy, very cheerful and generally a very nice person.
Housing association residentResponsive repair
A really pleasant chap. He did a very good job and made the effort to get it right.
Housing association residentResponsive repair

Talk to us about your repairs and maintenance

Tell us what you need and we will come back to you promptly.