Housing associations

A dependable repairs and maintenance partner for housing associations, focused on residents, timescales and accurate reporting.

Where we started, and most of what we do

Housing associations are where Alect began, and they remain most of our work. We understand the pressures you face: rising repair demand, regulatory scrutiny, damp and mould duties, and residents who rightly expect to be kept informed.

We act as an extension of your repairs team. We work to your priorities and schedules of rates, treat residents with respect, and give you the information you need to close jobs and answer queries quickly.

Tradesperson talking a resident through planned work at her kitchen table
Repairs coordinator taking a call from a resident
An extension of your team

How we support housing associations

  • Responsive repairs, including out-of-hours call-outs
  • Empty-home works to your lettable standard
  • Damp and mould investigation and repair
  • Planned works and programmes
  • Clear completion information for every job
Engineer adjusting the lock keep on a front door frame
Very happy with the engineer that came. He was very thorough and made very little mess, which he did clean up.
Housing association residentResponsive repair

Looking for a repairs partner?

Tell us what you need and we will come back to you promptly.