Damp and mould

Inspection, treatment and repair of damp and mould in residents' homes, dealing with the cause as well as the symptoms.

Dealing with the cause, not just the symptoms

Damp and mould affect residents' health and wellbeing, and need to be dealt with promptly and properly. Awaab's Law now sets timescales for social landlords to investigate and fix damp and mould hazards, and we help our clients meet those duties by responding quickly and thoroughly.

Treating the visible mould without fixing what causes it means it comes back. We look for the source, whether that is a leak, condensation, poor ventilation or a defect in the building, and then carry out or recommend the repair.

Damp surveyor taking a moisture reading on a bedroom wall with mould spotting
Tradesperson on a stepladder fitting an extractor fan in a kitchen
Cause, not just symptoms

What our damp and mould service covers

  • Inspection to find the likely cause
  • Mould wash and treatment
  • Repairing leaks, gutters, roofs and plumbing
  • Improving ventilation, including extractor fans
  • Replastering and redecoration with mould-resistant products
  • Practical advice for residents on reducing condensation
  • Photos and notes of findings and the work done

How we tackle damp and mould

  1. 1

    Inspect

    We visit, measure moisture and look for the likely cause.

  2. 2

    Make safe

    Mould is treated so the room is clean and safe to use.

  3. 3

    Fix the cause

    Leaks, ventilation or building defects are repaired.

  4. 4

    Record

    You receive photos and notes of what we found and did.

Questions about damp and mould

Do you just treat the mould?
No. We treat the mould so the home is safe and clean, and we find and deal with the cause so it does not return.
Can you help us evidence what was done?
Yes. We record what we found and what we did, with photos, so you have a clear record for the resident and for your own reporting.

Need help with damp and mould?

Tell us what you need and we will come back to you promptly.