About us

Repairs and maintenance, done properly

We repair and maintain homes for the organisations that provide them, and we take pride in doing it properly.

Our story

How we started

Alect is run by people who come from the building trade, and that background shapes how we work: practical, hands-on and personally accountable for the quality of every job.

From the beginning our focus has been social housing. Most of what we do is responsive repairs, empty-home works and maintenance for housing associations, and over time we have extended the same service to facilities management companies and almshouse charities.

Alect liveried vans outside the office
Office team checking the repairs calendar together
Started in social housing

What you can expect from us

These are the standards we hold ourselves to on every job.

  • Residents are told when we are coming and who will attend
  • Engineers are polite, explain what they are doing and leave the home tidy
  • We aim to fix it first time, and say clearly when a return visit is needed
  • Clients get accurate completion information to close the job
  • Problems are owned and put right, not passed around
  • Work is planned so residents, our team and the public stay safe

Our team

Qualified tradespeople and a supportive office

Our team covers building, joinery, plumbing, electrical work, plastering, flooring, roofing and glazing. Behind them, an office team schedules the work, keeps residents informed and reports back to clients.

  • Building and joinery
  • Plumbing
  • Electrical work by qualified electricians
  • Plastering, flooring, roofing and glazing
Electrician fitting a light switch plate in a hallway
Alect plumber fitting a new mixer tap to a wall-hung basin

Health and safety

Safe work in people's homes

Working in occupied homes carries responsibility. Our staff are trained for the work they do, wear the right protective equipment and plan each job so that residents, our team and the public are kept safe. Our health and safety policy and method statements are available to clients on request.

What residents say

One of the best tradespeople I have ever had. On time, respected my property and my beliefs, and cleaned up after themselves. Highly recommended, great value for money. I would 100% use them again.
HomeownerEast Midlands
The company was very professional, starting from the admin team who were very polite, to the engineer who was very efficient. I would totally recommend. Couldn't ask for a better overall service!
CustomerEast Midlands
Very happy with the engineer that came. He was very thorough and made very little mess, which he did clean up.
Housing association residentResponsive repair

Talk to us about your repairs and maintenance

Tell us what you need and we will come back to you promptly.